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Billing Terms and Conditions

Zanoro Casa Payment Policy

At Zanoro Casa, we aim to make your shopping experience smooth, secure, and convenient. This Payment Policy outlines the payment methods we accept, how payments are processed, and how we protect your financial information.

1. Accepted Payment Methods

We offer a variety of secure payment options to make your checkout experience easy and flexible. You can pay using any of the following methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Shop Pay
  • Apple Pay & Google Pay
  • Diners Club International
  • Discover

Availability of certain payment methods may vary depending on your location and device.

Prices are shown and payments are charged in the currency of the country or region you are shopping. US Dollars (USD) in the United States, British Pounds (GBP) in the United Kingdom, and Canadian Dollars (CAD) in Canada, and Australian Dollars (AUD) in Australia. The currency that applies to your order is displayed throughout checkout before you pay.

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • Prices are displayed in your local currency based on the country or region you select: USD (United States), GBP (United Kingdom), CAD (Canada), and AUD (Australia). The currency that applies to your order is shown on product pages and confirmed at checkout before payment.
  • You are charged in the same currency shown at checkout. If your card or payment account is held in a different currency, your bank or payment provider may apply its own exchange rate and/or a foreign-transaction fee, these are determined by your provider, not by Zanoro Casa.
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees are calculated and displayed at checkout.
  • Free standard shipping is available based on your shipping destination and the applicable order threshold; shipping costs and any free-shipping offers are shown at checkout.

International Taxes & Duties

  • For international orders (including the United Kingdom, Canada and Australia), additional customs duties, import taxes, GST, VAT, or other government-imposed fees may apply depending on your country's regulations.
  • These charges are not included in the product price or shipping cost and are the responsibility of the customer.
  • Zanoro Casa is not responsible for delays caused by customs processing.

4. Secure Payment Processing

At Zanoro Casa, your security is our top priority.
We use SSL encryption and trusted payment gateways to ensure all transactions are protected.

We do not store your credit card or payment details on our servers.

5. Refunds & Chargebacks

  • Refunds are processed in accordance with our Return Policy.
  • Unauthorized chargebacks will be disputed.
    If you experience any issues with your payment or order, please contact us first at info@zanorocasa.com so we can assist you promptly.

6. Fraud Prevention

To protect our customers and maintain a secure shopping environment:

  • Zanoro Casa reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • For high-value transactions, additional identity verification may be required before processing.

7. Contact Us

Contact Information

Store Name: Zanoro Casa
Address: 1425 Aversboro Road, Garner, North Carolina, 27529, USA
Email: info@zanorocasa.com
Phone: +1 9843076627
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

We do our best to reply to all messages within 1–2 business days.

Zanoro Casa is an online retail brand operated by ASO Group Inc., a United States-based company.